We will try our best to make sure the products shipped to our customers are in the best condition.
1. Return and full refund
--Products with quality problems, if notified in 30 days (from the date products were received) can be returned and refunded.
--Customer will need to send the products back to us, when we receive the products, we will give you a full refund.
--Products with quality problems within 1 year (from the date products were received) can be returned and replaced.
--Customer will need to send the products back to us, when we receive the products, we will replace it with new ones and ship them back to you.
--We will pay all the necessary shipping fees for the replaced products that we ship to you.
4. Return and partial refund.
--mydarkwalker.com cannot give a full refund for quality problems such as:
“The product does not look like the ones in your picture.”
“The product is not what I’d imagine it to be.
“I am not satisfied with this product.”
--We will deduct a certain amount of handling fee based on your order total amount and give you a partial refund.
Attn: YUANMU ZHU
Address: 401, Building A, FuFang Technology Park, No. 9-1, XinTang Road, Fuyong, Shenzhen, GuangDong,China
Post code: 518103
Tel: +86 188 2381 4658
Please send back by registered air mail.
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Customer information - DarkWalker Gaming Official Store - Checkout